"The Patient Journey is a 5 Step path that people travel as they * discover you * consider working with you * engage with you * build a relationship with you * and become raving fans or lifetime members of your “family” "

The patient journey includes all the steps a patient takes from the moment they recognize a need for care. It covers every touchpoint of their healthcare experience.

Leveraging digital signage in healthcare clinics can be significantly enhanced by integrating insights learned through journey mapping. Digital signage can serve as an integral touchpoint in the patient journey, influencing patients at various stages of their healthcare experience